Billing and API Support

I paid but do not have access

1. Sign in with the same email used at Stripe checkout.
2. Open the dashboard and refresh your account status.
3. Check whether the payment is still pending or requires authentication in Stripe.
4. Contact support with your checkout email and approximate purchase time if access is still missing.

Refund requests

Paid plans include a 7-day money-back guarantee. For the fastest review, send the checkout email, plan name, purchase date, and a short reason.

Support expectations

Billing and access issues are prioritized. We aim to respond within 1-2 business days, with priority handling for Pro Plus customers and higher-volume API requests.

Useful links